// HOW TO WORK WITH HILLPOINT //

It starts on your floor. Not with a proposal.

One path, four steps. A free conversation and floor walk. A fixed-fee audit when you want the plan on paper. Fixed-fee engineering phases. A standing bucket of support hours once the work is live. Everything past the walk is priced in writing before it starts. No hourly surprises, no scope-creep billing.

15 minutes with an engineer. Bring the problem. No pitch, no deck.

// THE PATH //

How an engagement actually runs.

Most integrators open with a proposal. We open with a walk. Each step below earns the next one. You can stop at any rung.

01
STEP 01 · THE ENTRY

The conversation and the floor walk

Free · One hour on site · No invoice, no strings

The fastest way to find out if we can help is to get us on your floor. Fifteen minutes on the phone first, then an hour walking the line together. We want to see the panels, the network closet, and the spreadsheets your operators actually run beside the official HMI. You get a straight read on what we see, including the things that are fine.

Not in driving range of the Space Coast? We start with a virtual working session instead, and the floor visit comes later.

02
STEP 02 · PHASE 0

AIT Architecture Audit

$4,500 · Two weeks · Fee credits toward follow-on work

When the walk surfaces real problems and you want the plan on paper, this is the plan. A fixed-fee engagement that produces a current-state architecture map, a gap analysis against a rate-production reference, and a prioritized roadmap you can execute. The fee credits toward any follow-on engineering work, so you're not paying twice.

WHAT YOU GET ON DAY 14
  • Two half-day working sessions with your team
  • Current-state OT architecture map (annotated)
  • Gap analysis against a high-rate production reference
  • Prioritized remediation roadmap with effort estimates
  • Walkthrough deck for your leadership team
03
STEP 03 · THE BUILD

Engineering SOWs

Phased · Fixed-fee · Scoped from the audit

Fixed-fee phases with shared outcome accountability. If you want a resource on a timesheet, that's not this.

PHASE 1
Broker + Unified Namespace

MQTT broker stand-up, Sparkplug B topic structure, namespace design that survives scale.

PHASE 2
Historian + Database Layer

Time-series historian, relational system of record, query layer your team can use.

PHASE 3
ERP / MES / PLM Integration

Bidirectional flow between shop floor and business systems. Genealogy that closes.

Phase fees range $15K-$75K depending on scope and integration count. Fixed fee per phase. No scope-creep billing.

04
STEP 04 · THE ONGOING RELATIONSHIP

Recurring support

Monthly bucket · Defined scope · Billed in 4-hour blocks

After the first project ships, most clients keep a standing bucket of engineering hours. Every block goes against work scoped in writing: the next phase or the punch list. That keeps the architecture moving without a new procurement cycle every time something comes up.

// THE SIDE DOOR //

Running a plant with no controls engineer?

Controls Inventory & Backup Week

$6,500 · One week · Fixed fee

For manufacturers running aging PLCs with no controls engineer on staff. Two to four days on site: we pull a verified, dated backup of every PLC and HMI program in the plant, photograph and inventory every controller (including the ones buried in OEM skids), and confirm you can restore each system, software activations and comms hardware included. Then one day off site writing it up in plain language.

THE FOUR DELIVERABLES

Verified program backups. Every PLC and HMI, dated, with the dev software confirmed for each.

Asset inventory. Every controller, HMI, dev PC, and legacy network on the floor, photographed. Including the hidden ones.

Plain-language risk report. Findings a non-engineer can act on.

Proof to take upstairs. The report doubles as the document that justifies the migration budget to your management.

This work is important but never urgent, so it never gets done until the day a controller dies with no backup. A dead battery and one power cycle on a processor with no EEPROM copy is a rebuild, not a restore. The entry is the same as everything else here: a free one-hour floor walk, standing at your panels.

// COMMON QUESTIONS //

// NEXT STEP //

The first step costs you 15 minutes.

Bring the problem, not a requirements doc. If we can't help, we'll say so.

15 minutes with an engineer. No pitch, no deck.