01
Call
(321) 378-0424. Describe the affected equipment, symptoms, and production impact. We confirm availability and the next troubleshooting step.
// EMERGENCY CONTROLS SERVICE //
Machine down? Call now.
Get controls support for equipment faults and production interruptions. Start with phone triage, then agree on remote troubleshooting or an on-site visit. We confirm availability and travel for your location on the call.
Initial phone triage is free. Billable work begins only after the scope and rate are agreed.
Not an emergency? Book a 15-minute call instead.
// WHAT WE HANDLE //
Down PLC, dead HMI, blind SCADA.
PLCs, HMIs, SCADA, drives, and the OT network under all of it. If it has a processor and it is stopping production, call.
The PLC faulted and production stopped
A processor is down, the line is dark, and every hour is money. First call, we triage over the phone. Sometimes that is the whole fix.
The program is gone
A failed memory battery, corrupt project file, or missing backup can leave a controller unavailable. Recovery starts with reviewing the hardware and available files, then establishing a restore or reconstruction plan.
A drive tripped and will not reset
A VFD faulted and nobody can clear it, or the replacement showed up and needs parameters and commissioning to run.
The HMI or SCADA went blind
The screen is dark, the SCADA client is frozen, comms dropped between the floor and the office. Operators are running the process on memory.
The OT network dropped
Devices have lost communication. Troubleshooting checks controller interfaces, network hardware, and the affected connections to identify the fault.
Controls knowledge and documentation are missing
Changes in personnel or vendors have left gaps in the controls record. A structured review establishes the current configuration and recovery options.
// HOW IT WORKS //
No surprise invoices.
The rate and travel arrangements are confirmed on the first call. Initial phone triage is free, and you approve a one-page work order before any billable work starts.
02
Free phone triage
Initial phone triage is free. We review the symptoms and agree whether remote troubleshooting or an on-site visit is the appropriate next step.
03
On site
We confirm availability, travel, and arrival time on the call, including nights and weekends when available. Machine first: stabilize it and get you running. Root cause second.
04
The write-up
Receive a written service record covering the fault, completed work, and recommended follow-up. Any additional work is scoped and agreed separately.
Service area: Remote troubleshooting and on-site support. Travel and arrival time are confirmed for your location on the first call.
// AFTER THE FIRE IS OUT //
Most emergencies are a symptom.
A dead battery, a 25-year-old processor, one missing backup. The call that stopped your line tonight was avoidable, and the next one still is. When the machine is running again, two ways to get ahead of it: a Controls Inventory & Backup Week, or the free 15-point risk checklist you can walk yourself.
// QUESTIONS //
Asked on most first calls.
// ONE NUMBER //
Write it on the panel door.
The worst time to look for a controls engineer is the day you need one.